By placing an online order through our website you are agreeing to the following terms and conditions:

Payment Options

The Canadian Institute of Transportation Engineers (CITE) accepts all major credit cards including – Visa, MasterCard and American Express.

Online Orders & Credit Card Security

At no time does CITE save, or in any way keep, any credit card information. The CITE store uses the latest in encryption technology for all online credit card processing.

You may order any item through our store using the secure checkout system 24 hours a day, and all online credit card orders are processed in real time.

Order Confirmation & Processing

All orders will be confirmed by emails. We may use your email or telephone number to contact you about your order.

With respect to Job Postings, your posting will appear on the website as soon as payment has been received.

Changing or Cancelling an Order

Job Postings: Once payment has been received and your Job Posting or other advertising appears on our website, your order cannot be changed or cancelled. You may, however, edit your posting anytime using the Job Dashboard or request your advertising be removed from our website. No refund will be issued.

CITE Training Session:

  1. You can request a full refund of your registration up to 14 days prior to the event. After 14 days and up to 48 hours before the event, a refund of 50% will be issued. There are no refunds on cancellations with less than 48 hours notice.
  2. Sometimes the same session is being held in other nearby cities. You can transfer your registration to another event at anytime without charge.
  3. You can transfer your registration to a colleague at anytime without charge

Please note that refunds can only be made to the credit card that was used for the original booking.

Other Events: Refund or cancellation of other events hosted on our website are at the discretion of the organizer. Normally, the cancellation policy will be included with the event details. If not, please contact the organizer of the particular event.

One Job per Posting

Your posting should contain a single job. If you have multiple positions you must purchase another Job Posting. However, if you are looking for multiple people for the same job description then you may indicate this in a single job posting. Use the table below to determine the number of posting you require:

Example Position # of postings to purchase
Engineer (1 position) 1 posting
Engineer (2 positions, same job description for both) 1 posting
Engineer & Technologist (2 positions, different job descriptions) 2 postings

Posters will be contacted to edit their postings to comply with this posting policy or the posting will be removed.

Job Posting Renewals

Once your job posting expires, you will receive an email offering you a discount code that may be applied to renewing the expired job posting at the current renewal rate. Postings may be renewed up to 30 days after the posting has expired (note that all postings are valid for 30 days from the date of purchase regardless of the closing date of the posting). Postings are not permitted to be renewed after this period and must be posted as a new job posting order at the regular rate.

Sales Tax

Canadian sales tax is calculated based on your address and will be applied to your order. Orders originating in the U.S. are not charged Canadian sales tax.


Currently, CITE has established the policy that no orders originating outside of Canada or the U.S. will be accepted for career postings. If you are currently located in a country outside of this zone, please contact us for further assistance.

Level of Service

CITE makes use of external service providers to host its website infrastructure and payment system. We make every effort to ensure our site is available 24 hours a day 7 days a week however circumstances beyond our control may result in our site being unavailable. As such, we do not warranty or guarantee availability of our service nor offer compensation if our service is unavailable.

Personal Information Collection, Use, and Sharing

CITE respects your privacy, and is committed to using your information responsibly! Except as otherwise mentioned below, this privacy policy applies solely to the information collected through career e-commerce website. By interacting with you are accepting the practices described in this policy.

Any personal information you provide to CITE through our website when establishing an account profile, or submitting questions or comments, is maintained in private files on our secure Web server and internal systems located in Canada. All information collected is provided directly by you on a voluntary basis.

Information provided by you will be used to respond to you, regarding the reason you contacted us. We will not share your information with any outside organization other than as necessary to fulfill your request (for example, credit card refunds), or if required to do so by law (governmental request or court order). CITE does not sell or rent or otherwise make available any contact and/or customer lists.

For further information please view our Privacy Policy